Step 1: Open Settings
- Locate the Settings icon in the top-right corner of the platform.
- Click on the Settings icon to open the menu.
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Step 2: Navigate to Billings & Plans
- In the Settings menu on the left sidebar, find the Billing & Plans section.
- Click on Billing and Payments to view details about your subscription plan, billing cycle, and available connects.
Step 3: View Membership Plan Information
The Membership & Connects page provides the following details:
- Current Plan: Displays the name of your active subscription plan (e.g., Basic, Pro, or Ultimate).
- Billing Cycle: Shows the start and end dates of your current billing period.
- Connects Balance: Displays the number of connects you have available for usage.
- Usage Credits: Click the button to view detailed information on credit usage.
- Upgrade Plan: Click this button to explore higher subscription plans.
- Buy Connects: Click this button to purchase additional connects.
Upgrading Your Plan
Step 4: Select Upgrade Plan
- Click the Change Plan button on the Membership & Connects page.
- A new screen will open, displaying available subscription plans.
Step 5: Choose a Plan Package
You can choose between Monthly or Yearly plans.
- Yearly plans typically offer a 30% discount compared to monthly plans.
Plan Options (Monthly and Yearly):
| Plan | Monthly | Yearly (30% Discount) | Features |
|---|---|---|---|
| Basic | $20/month | $14/month | Includes 5 AI video minutes, 150 AI scripts, 10 background removals. |
| Pro | $40/month | $28/month | Includes 10 AI video minutes, 300 AI scripts, 30 background removals. |
| Ultimate | $80/month | $56/month | Includes 20 AI video minutes, 600 AI scripts, 100 background removals. |
Step 6: Upgrade to a Plan
- Select your desired plan by clicking the Upgrade button (e.g., Upgrade to Pro).
- You will be redirected to the Stripe payment page to complete your subscription upgrade.
Step 7: Complete Payment on Stripe
- On the Stripe payment page, provide the following details:
- Email Address.
- Card Information (card number, expiration date, CVV).
- Cardholder Name.
- Country or Region.
- Click Pay to confirm the transaction.
After completing the payment, you will be redirected back to Kosmic.ai, and your subscription plan will be updated.
Viewing Usage Credits
Step 8: Access Usage Credits
- On the Membership & Connects page, click the Usage Credits button.
Step 8-A: View Credit Details
- The Usage Credits section shows:
- Feature Name: The resource (e.g., AI video minutes, scripts).
- Credits Used: Indicates how much of each credit has been utilized.
- Total Credits: Displays the total number of credits available for each feature per billing cycle.
Note: Credits reset at the start of every billing cycle.
Tips and Troubleshooting
| Issue | Solution |
|---|---|
| Plan Not Upgrading | Ensure your payment method is valid and retry the transaction on the Stripe payment page. |
| Credits Not Updating | Refresh the Membership & Connects page or contact support for further assistance. |
| Unable to Access Upgrade Option | Verify that you are logged in to your account and have a valid subscription. |
Next Steps
Congratulations! You’ve successfully upgraded your subscription plan. Here’s what you can do next:
- Manage your Connects and Usage Credits.
- Explore advanced features in AI Video and Script Tools.
Reference Section
For further assistance, visit our Help Center or contact support at support@kosmic.ai.