What settings can I customize for channels?
Channel Settings
Step 1: Accessing Channel Settings
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Navigate to the Channel:
Go to the Inbox section from the main navigation menu and open the channel you want to manage.

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Open Channel Settings:
Inside the channel, locate the Settings Icon (represented by a gear or three-dot menu).
Click on this icon to access the Channel Settings panel.
Step 2: Editing Channel Details
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Edit Channel Name:
- In the About Tab, locate the Channel Name field.
- Click inside the field and type the new name for the channel.
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Add Channel Description:
- Below the channel name, find the Channel Description field.
- Enter a brief overview of the channel's purpose or any key details.
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Set Channel Visibility:
- In the Visibility Section, choose between the following options:
- Public: Allows anyone in the workspace to view and join the channel.
- Private: Limits access to invited members only.
- Select the corresponding radio button to update the visibility setting.
- In the Visibility Section, choose between the following options:
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Save Changes:
Once updates are made, click the Save Changes button at the bottom to apply them.
Step 3: Managing Channel Members
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Open the Members Tab:
Inside the Channel Settings, navigate to the Members Tab to view or edit the member list.

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Adding New Members:
- Use the Search Member or Type Email field to find users by name or email.
- Select the user and click Add to Channel to invite them.
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Removing Members:
- In the member list, locate the user you wish to remove.
- Click the Three-Dot Icon (ellipsis) next to their name to open a dropdown menu.
- Select Remove to remove the user from the channel.
Tips and Troubleshooting
Issue | Solution |
---|---|
Unable to Save Changes | Ensure all mandatory fields, such as the channel name, are filled and that your internet connection is stable. |
Cannot Find a Member | Verify the spelling in the search bar or confirm the user's email is correctly entered. |
Visibility Not Updating | Refresh the page to confirm the changes have been applied. |
Next Steps
Once your channel is customized, explore other Platform Chats features:
For additional support, visit our Help Center or contact us at support@kosmic.ai.